Here at L&W we back the quality and workmanship of our suspension products with a Lifetime Warranty. That means if you bend or break one of our suspension parts during the lifetime of the product, we will replace it. – Extending only to the original purchaser.

• Your product(s) must be purchased either directly, or through one of our authorized dealers.

• Proof of purchase is required for all Warranty claims, NO EXCEPTIONS.

• The lifetime warranty does not cover or include wear parts such as (Heims, Uniballs, Factory Tie rod ends, spindle ends, misalignment bushings, loose threads or stripping of threads, etc.) 

• L&W is only liable for replacing the purchased L&W suspension products that are covered under our lifetime warranty.

• L&W is not liable for any other damages that may have occurred to other non- L&W products.

• The lifetime warranty does not cover cosmetic changes. Meaning, if a cosmetic change has been made to our product since the purchase, we are not responsible for replacing the other parts to match. You could receive a replacement that looks slightly different than the original, as we are always trying to improve our products.

• If your machine has been deemed totaled by your insurance company with our components on it, then your warranty will be voided. 

• ANY suspension parts participating in a racing or rock bouncing application do not come with any warranty.

NO EXCEPTIONS!

• It is the customers responsibility to ship the defective product back to L&W at their expense, along with completed warranty form. L&W cannot be liable for lost in-bound packages, please be sure to keep tracking info for any packages you ship into us.

• Purchaser must send back damaged product; keep all hardware we do not send new hardware. If hardware is left in damaged product a removal fee will be charged. If we cannot remove it, new hardware will have to be purchased.

• Upon receiving warranty products in, L&W will inspect the product for failure and process your warranty claim through for a replacement. There is a $20 non-refundable shipping charge for us to ship your replacement product to you.

Most warranties ship out within 2-5 business days (M-F). Warranties do take priority but cannot start processing until damaged product(s), with completed form, is received in and the $20 shipping fee is paid for.

• Powder coat is not covered under warranty but will be offered at a discounted rate on replacement part. If you are wanting them powder coated, please specify in warranty form.

• We will call to collect payment for the powder coat cost once the product has been received in.

Filing A Warranty Claim 

To file for a warranty replacement, please fill out the Warranty Claim Form. Once submitted, a team member will reach out to you via email with the warranty return form that will need to be printed off, filled out and included in the box with your damaged product. The customer is responsible for all shipping charges. We do not offer refunds for warranty claims, only replacements. Click here to pay. (some exclusions do apply)